A support team that will take your
organization to the next level

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Sales Agent

We sweat the small stuff

If you're ready to move on from a break/fix and firefighting scenario, we are here to help. We turn your IT operations into a well-oiled machine, so that you can focus on the strategic priorities for your business. Stop worrying about your technology operations, that's what we do.

Our managed IT services offer

Help Desk

  • 24/7/365 support for chat, phone, for email
  • Escalation path for critical business impacts

Networking Monitoring & Care

  • Proactive maintenance, behind the scenes updates, patch testing, verification & deployments

Business Continuity

  • Data Backup & Business Continuity
  • Redundancy Options: both Cloud & Off-Site w/ Microsoft 365

Mobile Device Management

  • Protect & manage sensitive information & data, streamline device enrollments, meet compliance requirements

Collaboration Tools for Business

  • Microsoft 365 Suite – Exchange, Teams, OOD, SP, Teams Voice, etc

Account Management

  • Patching, security & inventory reports
  • Custom project work tailored to the results of your engagement
  • Licensing assessments & guidance

Security

  • Cloud Security Engagement results including endpoint & MFA results
  • Cloud detection response with a fully managed SIEM backed by our SOC

Customer Satisfaction

  • 80% first call resolution rate
  • 80% of calls answered within 30 seconds

Would you like to find out more?

Contact us today to find out how our support team can take your organization to the next level.

Contact Us

Our team has you covered...

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24x7 support

We are there when you need us. Our team is staffed by seasoned technicians with years of experience supporting desktop users. We can resolve almost any application, desktop, or network issue.

On a Video Call

Proactive Monitoring

Our Server, Desktop, and Network monitoring can track, analyze and respond to hardware and software issues before they impact your users or your business.

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Portfolio Management

We will review your existing technical environment, key pain points, known limitations, and security concerns.

How we're different

Recognitions and certifications

Synergy Technical has been accredited with several partner recognitions.

Microsoft FastTrack Ready Partner

Microsoft FastTrack Ready Partner

FastTrack is a combination of resources, engineering expertise, and best practices that ensures you have the most efficient deployment & adoption possible.

Customer Immersion Experience facilitators

Customer Immersion Experience facilitators

As one of Microsoft's top CIE partners, we have experience showcasing the benefits of Microsoft productivity and security solutions.

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Microsoft Gold Certified Partner

We have earned Gold level competencies in Productivity, Cloud Platform, Enterprise Mobility + Security, Collaboration, and Devices & Deployment.

Our proven experience

Our proven experience

  • Deployed over 2M seats of Office 365, Microsoft 365, & Microsoft EMS
  • Customers in all 50 states
  • Experience in 70+ countries
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Ready to get started?

We offer a variety of ala carte offerings and can customize an offering for you. Contact us today to request a free consultation for Managed IT Services.

Contact Us