A support team that will take your
organization to the next level
We sweat the small stuff
If you're ready to move on from a break/fix and firefighting scenario, we are here to help. We turn your IT operations into a well-oiled machine, so that you can focus on the strategic priorities for your business. Stop worrying about your technology operations, that's what we do.
Our managed IT services offer
- 24/7/365 support for chat, phone, for email
- Escalation path for critical business impacts
Networking Monitoring & Care
- Proactive maintenance, behind the scenes updates, patch testing, verification & deployments
- Data Backup & Business Continuity
- Redundancy Options: both Cloud & Off-Site w/ Microsoft 365
Mobile Device Management
- Protect & manage sensitive information & data, streamline device enrollments, meet compliance requirements
Collaboration Tools for Business
- Microsoft 365 Suite – Exchange, Teams, OOD, SP, Teams Voice, etc
- Patching, security & inventory reports
- Custom project work tailored to the results of your engagement
- Licensing assessments & guidance
- Cloud Security Engagement results including endpoint & MFA results
- Cloud detection response with a fully managed SIEM backed by our SOC
- 80% first call resolution rate
- 80% of calls answered within 30 seconds
Our team has you covered...
We are there when you need us. Our team is staffed by seasoned technicians with years of experience supporting desktop users. We can resolve almost any application, desktop, or network issue.
Our Server, Desktop, and Network monitoring can track, analyze and respond to hardware and software issues before they impact your users or your business.
We will review your existing technical environment, key pain points, known limitations, and security concerns.
How we're different
Recognitions and certifications
Synergy Technical has been accredited with several partner recognitions.
Microsoft FastTrack Ready Partner
FastTrack is a combination of resources, engineering expertise, and best practices that ensures you have the most efficient deployment & adoption possible.
Customer Immersion Experience facilitators
As one of Microsoft's top CIE partners, we have experience showcasing the benefits of Microsoft productivity and security solutions.
Microsoft Gold Certified Partner
We have earned Gold level competencies in Productivity, Cloud Platform, Enterprise Mobility + Security, Collaboration, and Devices & Deployment.
Our proven experience
- Deployed over 2M seats of Office 365, Microsoft 365, & Microsoft EMS
- Customers in all 50 states
- Experience in 70+ countries