Maintain and optimize your IT infrastructure, ensure cybersecurity, access technical support, and ensure compliance with regulatory standards

Managed IT Services for Accounting Firms

Q: What is your response time for IT issues and support?

Speed of answer target: 70% of telephone calls and chats answered in 1 minute or less. Interaction handle time for in scope services target: 25 minutes. Resolution rate for in scope services target: 75% of interactions resolved without the need of escalation. Client initiated requests completed by 6:00AM (local machine time zone) the day following the request

Synergy Technical understands the unique IT challenges accounting organizations face. We are committed to enhancing security, ensuring compliance, and boosting productivity through customized technology solutions. Partnering with us allows you to focus on your core business and client relationships while we support your IT infrastructure. Let us empower your operations and turn IT challenges into strategic opportunities for growth and success.

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/ Why it matters

Why does accounting need Managed IT Services?

Improve cybersecurity with continuous monitoring and real-time threat detection especially during critical periods such as tax season. We help ensure your firm stays compliant with evolving financial regulations like FINRA and GDPR, maintaining seamless operations. By providing advanced technology solutions, our IT services significantly boost your team's productivity, allowing them to focus more on strategic growth and client service. With expert guidance and scalable technology, we help you navigate complex challenges, expand your services, and secure a competitive edge in a demanding industry.

Employee in an accounting firm seen collaborating with one another using devices that are monitored, protected, and supported by Synergy Technical.

/ How it helps

How can accounting MSP help your organization?

As an award-winning Microsoft Security Deployment Partner and trusted partner of Google, Anthropic, and Cisco, Synergy Technical can deliver managed IT services tailored to your unique demands.

Enhance Your Security and Compliance

Protect your data and stay compliant

Implement advanced security measures to safeguard your sensitive financial data. We help ensure robust protection with real-time threat monitoring and quick response to vulnerabilities.
With deep knowledge of accounting industry regulations, we ensure that all your IT systems comply with necessary legal standards, minimizing the risk of penalties.

Leverage Advanced Technology

Cloud solutions expertise and software integration

As a Microsoft Cloud Solutions Partner, we provide seamless and secure transitions to cloud-based platforms. Leveraging our partnership, we optimize cloud performance and manage ongoing system maintenance, ensuring you benefit from the best in Microsoft's scalable and secure cloud technologies. This allows you to focus more on your core business functions.

Ensure Reliability and Continuity

Continuous support and disaster recovery

Our comprehensive support includes training your team to use new technologies effectively and maintaining best security practices, along with help desk services for any issues that arise.
We design and implement robust disaster recovery plans that protect your data and ensure quick service restoration to maintain business continuity and safeguard your firm’s reputation.

/ What's included

Our ultimate MSP IT capabilities for your organization.

Our IT team is dedicated to providing premium level of service with customized service offerings based on your accounting firms needs. When you call our IT service desk, we don’t just ask you how we can help; we get right down to business.

Asset Lifecycle Management

Effective asset Lifecycle Management is crucial for maximizing the value and minimizing costs. We ensure your organization has enterprise-grade equipment that optimizes resource utilization.

Desktop Monitoring and Care

Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users.

Microsoft Cloud Environment Support

We provide support for Microsoft 365 Exchange Online, Teams, OneDrive, SharePoint Online; management of Microsoft 365 end user accounts, permissions, and access rights.

Mobile Device Management (MDM)

Our MDM solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets.

Remote Support for Your Users

Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.

Security Alert Monitoring and Remediation

Our fully staffed SOC drives remediation of threats within your workstations and servers. And regardless of where your users are working, we can help detect all known and unknown threats.

Server Monitoring and Care

When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue.

Workstation Documentation and Reports

We use sophisticated remote management and monitoring agents in order to provide IT system performance reports. Our IT system performance reports can help you manage asset inventory and budget planning needs.

/ In practice

Our Managed IT Services has you covered.

Our managed IT services is built on proven strategies that have helped businesses worldwide optimize operations, enhance efficiency, and drive faster results.

Comprehensive IT support

We are there when you need us. Our team is staffed by seasoned technicians with years of experience supporting desktop users. We can resolve almost any application, desktop, or network issue.

Proactive Monitoring

Our Server, Desktop, and Network monitoring can track, analyze and respond to hardware and software issues before they impact your users or your business.

Portfolio Management

We will review your existing technical environment, key pain points, known limitations, and security concerns.

/ Go deeper

Explore the shift toward digital transformation and the increasing dependence on proactive IT services.

Synergy Technical has come up with an ultimate guide for accounting professionals. Tailored to meet the needs of everyone from small local firms and freelance accountants to employees in large multinational organizations, this guide delivers crucial insights. It focuses on the unique IT needs of accountants, equipping them with the knowledge to effectively utilize IT support. Understanding how to navigate digital transformation allows accountants to uphold high service standards, enhance operational efficiency, and improve data security.

Read the Guide →

/ Our approach

Our unique approach to MSP.

We will conduct a comprehensive, unbiased review of your existing IT strategy and infrastructure.

System audit

We will conduct a full system audit/review. This will provide us with complete understanding of your environment and how your organization uses each system today. We will also look for possible problem areas that we can address.

Identify

We will address any gaps in your IT plan for cybersecurity, personnel training, and risk management.

Outcomes

We will make technology recommendations that will make sure you achieve your organization's technology objectives.

Synergy Technical's IT consulting team meeting, assisting, and planning with an accounting company to discuss their MSP IT support plan.

/ Why Synergy Technical

Why should you partner with Synergy Technical?

Synergy Technical was founded in Richmond, Virginia in 2011. Since our inception, we have been dedicated to helping organizations secure their environments, transform their operations, and empower their people.

Over the last 15 years, we've helped organizations secure their environments, modernize infrastructure, transform the way people work, navigate complex technology investments, and adopt what's next. Our capabilities have expanded. Our partnerships have grown. And the technology has changed more than we ever could have imagined. Today, we bring together strategy, security, cloud, data, applications, managed services, and AI to help organizations solve today's challenges while preparing for what's next.

/ Partner ecosystem

Powered by the platforms your business already trusts—and the ones defining what comes next.

Vendor-agnostic. Outcome-driven. We work across Microsoft, Google Cloud, Anthropic, Cisco, and other leading platforms—bringing together the right technologies for each organization's needs. From cloud and security to data, AI, and business applications, we design solutions that are secure, governed, scalable, and built for what comes next.

Prioritized Tier · Copilot Advanced Specialization · AI Foundry · Modern Work · Security · Data and AI

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Google Cloud Partner · Gemini Enterprise Practice · Vertex AI

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Claude Partner Network · Financial Services MCP

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Cisco Partner · SMB and Mid-Market Business Practice Competency

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/ FAQ

Frequently asked questions.

What sets our managed IT services offer apart?

Partnering with Synergy Technical gives your accounting organization unmatched support by gaining direct access to our team of Microsoft experts, with certifications across Azure, Microsoft 365, Microsoft 365 Copilot, Microsoft Defender, Microsoft Entra, Microsoft Fabric, Microsoft Intune, Microsoft Power Platform, Microsoft Purview, Microsoft Sentinel, Microsoft SharePoint, Windows 365, and more. No third-party outsourcing—just world-class support from experienced professionals.

Why Synergy Technical for managed IT services?

Recognized as an expert in Microsoft technologies, Synergy Technical was named the Microsoft 20/20 M365 Security Deployment Partner of the Year. As a FastTrack Ready Partner, certified Cloud Solutions Provider, member of the EMS Elite Partner Program and Microsoft Modern Desktop Partner Advisory Council member, Synergy Technical is positioned to provide technology implementation services to customers of all sizes.

Do you offer multiple support plan options?

Yes. We offer multiple support plan options, including business hours only, business hours with emergency after hours support, as well as 24x7 support options. Learn more by contacting us.

How do you ensure business continuity, security, and compliance with financial regulations?

We prioritize data security and compliance by implementing industry-standard security protocols, including encrypted data storage and transmission, and secure access controls. Our services are meticulously designed to comply with stringent financial regulations such as FINRA, GDPR, and other local standards. With extensive experience working with organizations that have highly-regulated security and compliance needs, we bring a depth of knowledge and a proven track record of maintaining rigorous compliance, ensuring your firm meets regulatory requirements effectively.

What is your response time for IT issues and support?

Speed of answer target: 70% of telephone calls and chats answered in 1 minute or less.
Interaction handle time for in scope services target: 25 minutes.
Resolution rate for in scope services target: 75% of interactions resolved without the need of escalation.
Client initiated requests completed by 6:00AM (local machine time zone) the day following the request

Verticals

Partner Ecosystem

IT Consulting and Support

Resources

Managed IT Services for Accounting Firms

Want to learn more?

Why does accounting need Managed IT Services?