Managed IT services for law firms from a trusted Microsoft, Google, Anthropic, and Cisco partner

Managed IT Services for Law Firms

Q: What is your response time for IT issues and support?

Speed of answer target: 70% of telephone calls and chats answered in 1 minute or less. Interaction handle time for in scope services target: 25 minutes. Resolution rate for in scope services target: 75% of interactions resolved without the need of escalation. Client initiated requests completed by 6:00AM (local machine time zone) the day following the request

Partner with us to strengthen your law firm's IT infrastructure, safeguard sensitive data, and ensure compliance with industry regulations. Our managed IT services provide the expertise and support needed to streamline technology operations, allowing your team to focus on delivering exceptional legal services.

Want to learn more?

/ Why it matters

Why do law firms need Managed IT Services?

With the ever-evolving cybersecurity threats and complex data management regulations, the expertise and proactive support from managed IT services vendors are crucial for legal firms to navigate these challenges effectively. By leveraging the innovative capabilities and industry-leading practices of managed IT services vendors, legal firms can not only enhance their operational efficiency but also uphold their commitment to safeguarding client data and ensuring the highest standards of professional conduct.

While on a business trip, a lawyer opens her laptop in a hotel lobby and securely connects to her firm’s systems through our managed IT services, benefiting from encrypted communication, multi-factor authentication, and seamless remote access to confidential documents without compromising data security.

/ How it helps

How can MSP for law help your organization?

As an award-winning Microsoft Security Deployment Partner and trusted partner of Google, Anthropic, and Cisco, Synergy Technical can deliver managed IT services tailored to law firm's unique demands.

Increased Cybersecurity

Deploy cloud-based security and compliance solutions to safeguard your sensitive client data and ensure adherence to regulatory requirements. Our solutions offer advanced threat protection, identity and access management, data encryption, and compliance tools to mitigate cybersecurity risks and maintain client confidentiality and trust.

Increased Productivity and Collaboration

We offer integrated cloud-based productivity and collaboration tools to streamline workflows and support seamless teamwork among legal professionals, clients, and partners. Centralize your document storage, enable real-time collaboration, and ensure secure communication. Empower your legal teams to deliver superior client service.

Reliable Cloud Infrastructure Services

Harness cloud infrastructure services to evolve IT systems, providing scalable computing power, storage, and networking resources on-demand, enabling legal firms to adapt to changing demands promptly. Migrate workloads to the cloud, and gain enhance agility, reduce infrastructure costs, and bolster the security and resilience of your IT environment.

/ What's included

Our ultimate MSP IT capabilities for your organization.

Our IT team is dedicated to providing premium level of service with customized service offerings based on your law firms needs. When you call our IT service desk, we don’t just ask you how we can help, we get right down to business.

Asset Lifecycle Management

Effective asset Lifecycle Management is crucial for maximizing the value and minimizing costs. We ensure your organization has enterprise-grade equipment that optimizes resource utilization.

Desktop Monitoring and Care

Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users.

Microsoft Cloud Environment Support

We provide support for Microsoft 365 Exchange Online, Teams, OneDrive, SharePoint Online; management of Microsoft 365 end user accounts, permissions, and access rights.

Mobile Device Management (MDM)

Our MDM solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets.

Remote Support for Your Users

Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.

Security Alert Monitoring and Remediation

Our fully staffed SOC drives remediation of threats within your workstations and servers. And regardless of where your users are working, we can help detect all known and unknown threats.

Server Monitoring and Care

When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue.

Workstation Documentation and Reports

We use sophisticated remote management and monitoring agents in order to provide IT system performance reports. Our IT system performance reports can help you manage asset inventory and budget planning needs.

/ In practice

Our Managed IT Services has you covered.

Our managed IT services is built on proven strategies that have helped businesses worldwide optimize operations, enhance efficiency, and drive faster results.

Comprehensive IT support

We are there when you need us. Our team is staffed by seasoned technicians with years of experience supporting desktop users. We can resolve almost any application, desktop, or network issue.

Proactive Monitoring

Our Server, Desktop, and Network monitoring can track, analyze and respond to hardware and software issues before they impact your users or your business.

Portfolio Management

We will review your existing technical environment, key pain points, known limitations, and security concerns.

/ Go deeper

Understand the benefits and implications of legal IT services.

Synergy Technical has produced an ultimate guide designed for a wide range of professionals within the legal industry, from small boutique law firms to large multinational practices, as well as decision-makers in legal tech startups and in-house legal departments. This guide serves as an essential resource for managing partners, IT managers, and legal professionals looking to deepen their understanding of the current landscape of IT support for law firms. Whether you are seeking to enhance your firm's IT infrastructure, navigate the complexities of cybersecurity, or scale your operations efficiently, this guide provides valuable insights and advice tailored to the unique needs of the legal sector.

Read the Guide →

/ Our approach

Our unique approach to MSP.

We will conduct a comprehensive, unbiased review of your existing IT strategy and infrastructure.

System audit

We will conduct a full system audit/review. This will provide us with complete understanding of your environment and how your organization uses each system today. We will also look for possible problem areas that we can address.

Identify

We will address any gaps in your IT plan for cybersecurity, personnel training, and risk management.

Outcomes

We will make technology recommendations that will make sure you achieve your organization's technology objectives.

Synergy Technical's IT consulting team meeting, assisting, and planning with a law firm to discuss their MSP IT support plan.

/ Why Synergy Technical

Why should you partner with Synergy Technical?

Synergy Technical was founded in Richmond, Virginia in 2011. Since our inception, we have been dedicated to helping organizations secure their environments, transform their operations, and empower their people.

Over the last 15 years, we've helped organizations secure their environments, modernize infrastructure, transform the way people work, navigate complex technology investments, and adopt what's next. Our capabilities have expanded. Our partnerships have grown. And the technology has changed more than we ever could have imagined. Today, we bring together strategy, security, cloud, data, applications, managed services, and AI to help organizations solve today's challenges while preparing for what's next.

/ Partner ecosystem

Powered by the platforms your business already trusts—and the ones defining what comes next.

Vendor-agnostic. Outcome-driven. We work across Microsoft, Google Cloud, Anthropic, Cisco, and other leading platforms—bringing together the right technologies for each organization's needs. From cloud and security to data, AI, and business applications, we design solutions that are secure, governed, scalable, and built for what comes next.

Prioritized Tier · Copilot Advanced Specialization · AI Foundry · Modern Work · Security · Data and AI

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Google Cloud Partner · Gemini Enterprise Practice · Vertex AI

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Claude Partner Network · Financial Services MCP

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Cisco Partner · SMB and Mid-Market Business Practice Competency

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/ FAQ

Frequently asked questions.

What sets our managed IT services offer apart?

Partnering with Synergy Technical gives your law firm unmatched support by gaining direct access to our team of Microsoft experts, with certifications across Azure, Microsoft 365, Microsoft 365 Copilot, Microsoft Defender, Microsoft Entra, Microsoft Fabric, Microsoft Intune, Microsoft Power Platform, Microsoft Purview, Microsoft Sentinel, Microsoft SharePoint, Windows 365, and more. No third-party outsourcing—just world-class support from experienced professionals.

Why Synergy Technical for managed IT services?

Recognized as an expert in Microsoft technologies, Synergy Technical was named the Microsoft 20/20 M365 Security Deployment Partner of the Year. As a FastTrack Ready Partner, certified Cloud Solutions Provider, member of the EMS Elite Partner Program and Microsoft Modern Desktop Partner Advisory Council member, Synergy Technical is positioned to provide technology implementation services to customers of all sizes.

Do you offer multiple support plan options?

Yes. We offer multiple support plan options, including business hours only, business hours with emergency after hours support, as well as 24x7 support options. Learn more by contacting us.

What is your response time for IT issues and support?

Speed of answer target: 70% of telephone calls and chats answered in 1 minute or less.
Interaction handle time for in scope services target: 25 minutes.
Resolution rate for in scope services target: 75% of interactions resolved without the need of escalation.
Client initiated requests completed by 6:00AM (local machine time zone) the day following the request

Verticals

Partner Ecosystem

IT Consulting and Support

Resources

Managed IT Services for Law Firms

Want to learn more?

Why do law firms need Managed IT Services?