managed IT services for healthcare from a trusted microsoft partner

managed IT services for healthcare

Healthcare organizations are expected to deliver safe, reliable care while managing growing IT pressures. Ransomware attacks can shut down critical services, outdated systems frustrate clinicians, and HIPAA requirements demand constant oversight. Add in the surge of telehealth, IoT-connected devices, and rising IT talent costs, and it’s clear: the industry needs dependable IT support to safeguard both patients and operations.

Partnering with Synergy Technical, an award-winning Microsoft Cloud Solutions Partner and Winner of the Microsoft Security Deployment Partner Award, gives your organization a strategic advantage with the expertise, tools, and technologies needed to overcome these challenges.

Want to learn more?

Why healthcare organizations need Managed IT Services?

Technology is no longer a back-office function in healthcare—it’s the foundation of patient safety, compliance, and innovation. Yet most hospitals, clinics, and practices struggle with limited IT staff, unpredictable costs, and relentless cyber threats. Managed IT Services from Synergy Technical provide a sustainable model, giving healthcare leaders access to enterprise-grade cybersecurity, resilient business continuity, proactive compliance monitoring, advanced communication tools, and strategic IT consulting—capabilities that would be costly or difficult to build in-house.

How our Managed IT Services support healthcare providers

As an award-winning Microsoft Cloud Solutions Partner and recipient of the Microsoft Security Deployment Partner Award, Synergy Technical delivers managed IT services tailored to healthcare's unique demands. Whether you run a large hospital system, a regional clinic, or a private practice, we make sure your IT environment stays secure, compliant, and always available. With us, you can:

Guard against ransomware and cyberattacks with advanced Microsoft security solutions.
Stay HIPAA-compliant through continuous monitoring and simplified reporting.
Modernize your IT environment with secure cloud migration and EHR system support.
Minimize downtime through proactive monitoring and disaster recovery planning.
Relieve your internal IT team so they can focus on strategic projects and patient care.

Features of our Managed IT Services for healthcare

Partnering with us gives your healthcare organization access to award-winning Microsoft expertise and proven solutions that address your most pressing IT challenges.

Asset lifecycle management

Effective asset Lifecycle Management is crucial for maximizing the value and minimizing costs. We ensure your organization has enterprise-grade equipment that optimizes resource utilization.

Desktop monitoring and care

Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users.

Microsoft cloud environment support

We provide support for Microsoft 365 Exchange Online, Teams, OneDrive, SharePoint Online; management of Microsoft 365 end user accounts, permissions, and access rights.

Mobile Device Management (MDM)

Our MDM solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets.

Remote support for your users

Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.

Security alert monitoring and remediation

Our fully staffed SOC drives remediation of threats within your workstations and servers. And regardless of where your users are working, we can help detect all known and unknown threats.

Server monitoring and care

When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue.

Workstation documentation and reports

We use sophisticated remote management and monitoring agents in order to provide IT system performance reports. Our IT system performance reports can help you manage asset inventory and budget planning needs.

Do you want to find out more?

Your patients and staff rely on technology that is secure, compliant, and always on. With cyberattacks on the rise, HIPAA regulations tightening, and IT budgets under pressure, your organization needs a partner that brings both trusted innovation and proven healthcare expertise. Partner with Synergy Technical today and discover how our managed IT services can safeguard your systems, reduce costs, and free your team to focus on what matters most—delivering exceptional patient care.

Why should you choose Synergy Technical to be your MSP?

Synergy Technical is an award-winning industry-leading Microsoft Cloud Solutions Partner that delivers comprehensive technology solutions to meet the needs of today's highly connected and interactive organizations.

We have a global reputation of highly trained IT leaders that are experts in their field and provide our clients with exemplary service every project. We treat every customer and engagement as a completely unique opportunity. We know cookie-cutter formulas just won't cut it because your organization, its people, and its data are nothing like the one next door.

Our unique approach to Managed IT Services

We will conduct a comprehensive, unbiased review of your existing IT strategy and infrastructure.

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System Audit

We will conduct a full system audit/review. This will provide us with complete understanding of your environment and how your organization uses each system today. We will also look for possible problem areas that we can address.

Identify

We will address any gaps in your IT plan for cybersecurity, personnel training, and risk management.

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Outcomes

We will make technology recommendations that will make sure you achieve your organization's technology objectives.

Our Managed IT Services industry verticals

Customers can trust we’ve got IT covered. We have built proven strategies into our managed IT services model that have successfully helped customers all over the globe optimize operations and accelerate outcomes.

Accounting and CPA

Banks

Energy

Legal

Manufacturing

Nonprofit

Retail

Our consulting services related to Managed IT Services

We offer assessments, engagements, design and configuration, and more. Each resulting in a roadmap to success for your digital transformation.

AI Strategy Enablement

Business Continuity and Disaster Recovery Services

Cloud Identity Security Assessment

Cloud Migration Security Strategy

End User Security Awareness Training

Microsoft 365 Security Assessment

Microsoft CSP Licensing

Microsoft Productivity Cloud Immersion Experience

Microsoft Security Cloud Immersion Experience

How we're different

Recognitions and certifications

Synergy Technical has been accredited with several partner recognitions.

Microsoft FastTrack Ready Partner

FastTrack is a combination of resources, engineering expertise, and best practices that ensures you have the most efficient deployment and adoption possible.

Cloud Immersion Experience facilitators

As one of Microsoft's top CIE partners, we have experience showcasing the benefits of Microsoft productivity and security solutions.

Microsoft Cloud Solutions Partner

Subject matter experts in Modern Work for Enterprise and SMB, cybersecurity architecture, identity and access management, information protection, and additional specializations.

Our proven experience

Deployed over 20M seats of Office 365, Microsoft 365, and Microsoft EMS
Customers in all 50 states
Experience in 70+ countries

Frequently asked questions (FAQs) for Managed IT Services for Healthcare

What sets our managed IT services offer apart?
- Partnering with Synergy Technical gives your healthcare organization unmatched support by gaining direct access to our team of Microsoft experts, with certifications across Azure, Microsoft 365, Microsoft 365 Copilot, Microsoft Defender, Microsoft Entra, Microsoft Fabric, Microsoft Intune, Microsoft Power Platform, Microsoft Purview, Microsoft Sentinel, Microsoft SharePoint, Windows 365, and more. No third-party outsourcing—just world-class support from experienced professionals.
Why Synergy Technical for managed IT services?
- Recognized as an expert in Microsoft technologies, Synergy Technical was named the Microsoft 20/20 M365 Security Deployment Partner of the Year. As a FastTrack Ready Partner, certified Cloud Solutions Provider, member of the EMS Elite Partner Program and Microsoft Modern Desktop Partner Advisory Council member, Synergy Technical is positioned to provide technology implementation services to customers of all sizes.
Do you offer multiple support plan options?
- Yes. We offer multiple support plan options, including business hours only, business hours with emergency after hours support, as well as 24x7 support options. Learn more by contacting us.
What is your response time for IT issues and support?
- Speed of answer target: 70% of telephone calls and chats answered in 1 minute or less.
- Interaction handle time for in scope services target: 25 minutes.
- Resolution rate for in scope services target: 75% of interactions resolved without the need of escalation.
- Client initiated requests completed by 6:00AM (local machine time zone) the day following the request.