Why do law firms need Managed IT Services?

 

With the ever-evolving cybersecurity threats and complex data management regulations, the expertise and proactive support from Managed IT services vendors are crucial for legal firms to navigate these challenges effectively. By leveraging the innovative capabilities and industry-leading practices of Managed IT services vendors, legal firms can not only enhance their operational efficiency but also uphold their commitment to safeguarding client data and ensuring the highest standards of professional conduct.

IT consulting team at Synergy Technical meeting with law firm to discuss Managed IT Services.

 

How can Managed IT Services help law firms?

 
  • Increased cybersecurity

    • Deploy cloud-based security and compliance solutions to safeguard your sensitive client data and ensure adherence to regulatory requirements. Our solutions offer advanced threat protection, identity and access management, data encryption, and compliance tools to mitigate cybersecurity risks and maintain client confidentiality and trust.
  • Increased productivity & collaboration

    • We offer integrated cloud-based productivity and collaboration tools to streamline workflows and support seamless teamwork among legal professionals, clients, and partners. Centralize your document storage, enable real-time collaboration, and ensure secure communication. Empower your legal teams to deliver superior client service.
  • Reliable Cloud Infrastructure Services

    • Harness cloud infrastructure services to evolve IT systems, providing scalable computing power, storage, and networking resources on-demand, enabling legal firms to adapt to changing demands promptly. Migrate workloads to the cloud, and gain enhance agility, reduce infrastructure costs, and bolster the security and resilience of your IT environment.

Ultimate IT support capabilities for law firms

Our IT team is dedicated to providing premium level of service with customized service offerings based on your law firms needs. When you call our IT service desk, we don’t just ask you how we can help; we get right down to business.

Asset lifecycle management

Effective asset Lifecycle Management is crucial for maximizing the value and minimizing costs. We ensure your organization has enterprise-grade equipment that optimizes resource utilization.

Desktop monitoring & care

Our preventive maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by desktop users.

Microsoft cloud environment support

We provide support for Microsoft 365 Exchange Online, Teams, OneDrive, SharePoint Online; management of Microsoft 365 end user accounts, permissions, and access rights.

Mobile Device Management (MDM)

Our MDM solution is the fastest, most comprehensive way to get devices configured for company access and to ensure that your organization’s data is secure on smartphones and tablets.

Remote support for your users

Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.

Security alert monitoring & remediation

Our fully staffed SOC drives remediation of threats within your workstations & servers. And regardless of where your users are working, we can help detect all known & unknown threats.

Server monitoring & care

When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue.

Workstation documentation & reports

We use sophisticated remote management and monitoring agents in order to provide IT system performance reports. Our IT system performance reports can help you manage asset inventory and budget planning needs.

Do you want to find out more?

Contact us today and find out how our IT support team can take your law firm to the next level with our Managed IT Services.

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Booklet titled "The Ultimate Guide: IT Support for Law Firms" by IT consulting firm Synergy Technical.

 

Understand the benefits and implications of legal IT services

 

Synergy Technical has produced an ultimate guide designed for a wide range of professionals within the legal industry, from small boutique law firms to large multinational practices, as well as decision-makers in legal tech startups and in-house legal departments. This guide serves as an essential resource for managing partners, IT managers, and legal professionals looking to deepen their understanding of the current landscape of IT support for law firms. Whether you are seeking to enhance your firm's IT infrastructure, navigate the complexities of cybersecurity, or scale your operations efficiently, this guide provides valuable insights and advice tailored to the unique needs of the legal sector.

Our unique approach to Managed IT Services for law firms

We will conduct a comprehensive, unbiased review of your existing IT strategy and infrastructure.

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System Audit

We will conduct a full system audit/review. This will provide us with complete understanding of your environment and how your organization uses each system today. We will also look for possible problem areas that we can address.

Icon that shows a magnifying glass with an indicator mark for identifying and addressing any gaps in an IT plan

Identify

We will address any gaps in your IT plan for cybersecurity, personnel training, and risk management.
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Outcomes

We will make technology recommendations that will make sure you achieve your organization's technology objectives.

Synergy Technical IT Support team providing assistance to a lawyer about a file management software issue.

 

Why choose Synergy Technical as the Managed IT Services provider for your law firm?

 

Synergy Technical is an award-winning industry-leading Microsoft Cloud Solutions Partner that delivers comprehensive technology solutions to meet the needs of today's highly connected and interactive organizations.

We have a global reputation of highly trained IT leaders that are experts in their field and provide our clients with exemplary service every project. We treat every customer and engagement as a completely unique opportunity. We know cookie-cutter formulas just won't cut it because your organization, its people, and its data are nothing like the one next door.

Learn more about our Managed IT Services

 

Managed IT Services industry verticals

Customers can trust we’ve got IT covered. We have built proven strategies into our Managed IT Services Model that have successfully helped customers all over the globe optimize operations and accelerate outcomes.

Our consulting services related to Managed IT Services

We offer assessments, engagements, design & configuration, and more. Each resulting in a roadmap to success for your digital transformation.

How we're different

Recognitions and certifications

Synergy Technical has been accredited with several partner recognitions.

Microsoft FastTrack Ready Partner

Microsoft FastTrack Ready Partner

FastTrack is a combination of resources, engineering expertise, and best practices that ensures you have the most efficient deployment & adoption possible.

(A21) Speaker

Cloud Immersion Experience facilitators

As one of Microsoft's top CIE partners, we have experience showcasing the benefits of Microsoft productivity and security solutions.

(A33) Award

Microsoft Cloud Solutions Partner

We have earned competencies in Productivity, Cloud Platform, Enterprise Mobility + Security, Collaboration, and Devices & Deployment.
(A30) World

Our proven experience

  • Deployed over 3M seats of Office 365, Microsoft 365, & Microsoft EM+S
  • Customers in all 50 states
  • Experience in 70+ countries
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Ready to get started?

We offer a variety of ala carte offerings and can customize an offering for your law firm. Contact us today to request a free consultation for Managed IT Services for law firms.

Contact Us

Frequently asked questions (FAQ) for Managed IT Services for Law Firms

 

What are the key measures for ensuring client data security and compliance?

For the sake of ensuring client data security and compliance, it's imperative to implement robust encryption protocols, access controls, and conduct regular security audits. Additionally, thorough risk assessments and implementing data loss prevention (DLP) measures can help mitigate risks. Compliance with regulations such as GDPR and HIPAA involves understanding data protection requirements, and establishing clear policies and procedures for handling sensitive data.

 

What measures are necessary for effective eDiscovery management?

Effective management of eDiscovery processes requires a combination of technology, legal expertise, project management skills, and protocols for handling electronic evidence. The collaboration between your IT and legal teams is essential to ensure that eDiscovery processes are secure, efficient, defensible, and compliant with legal requirements.

 

How can my organization protect against cybersecurity threats?

Protecting against cybersecurity threats requires a multi-layered approach, including firewalls, intrusion detection/prevention systems, antivirus software, and security awareness training for employees. Regular security assessments and penetration testing can help identify vulnerabilities and prioritize remediation efforts. 

 

What should be considered when using cloud computing services?

When using cloud computing services, it's important to carefully evaluate providers' security measures, compliance certifications, and data protection policies. Implementing encryption, access controls, and data loss prevention measures can help protect sensitive data stored in the cloud. 

 

What is involved in implementing mobile device management solutions?

Implementing mobile device management solutions allows organizations to enforce security policies, remotely wipe devices, and monitor for unauthorized access or data breaches. Key considerations include device encryption, application whitelisting, and containerization of corporate data. 

 

How can organizations ensure IT infrastructure resilience and disaster recovery?

The resilience of IT infrastructure involves implementing redundant systems, backup solutions, and disaster recovery plans that are regularly tested and updated. Implementing monitoring and alerting systems can help detect issues early and minimize downtime.

 

What is involved in effective vendor management and outsourcing?

Effective vendor management involves establishing clear expectations, negotiating contracts with favorable terms, and regularly evaluating vendor performance against predefined metrics. It's important to conduct due diligence when selecting vendors, including assessing their financial stability, security practices, and compliance with relevant regulations.