What is Copilot Chat?: Unlock the AI Tool You Likely Already Own

AI adoption is accelerating across every industry, and Microsoft 365 users already have a powerful tool at their fingertips—Copilot Chat. While Microsoft’s broader AI vision continues to evolve, Microsoft 365 Copilot Chat is already included in most Microsoft licensing packages, meaning many organizations have access without realizing it.

So, what exactly is Copilot Chat—and why should you care?

What is Copilot Chat?

Copilot Chat is your organization’s built-in AI assistant, designed to help teams streamline communication, boost productivity, and enhance collaboration across Microsoft 365. It lives where your users work—in tools like Microsoft Teams and Outlook—making AI assistance seamless and secure. This is not a generic chatbot. It’s powered by GPT-4, grounded in Microsoft’s data security standards, and tailored to your workplace environment.

How Copilot Chat Drives Business Value

Whether you’re a business leader, a knowledge worker, or an IT admin, Copilot Chat brings tangible improvements to everyday tasks:

• Create High-Quality Content Faster: Draft emails, reports, presentations, or even marketing copy in a fraction of the time. It assists with idea generation, outlines, and editing—complete with grammar and style suggestions.
• Collaborate More Effectively: Missed a meeting? Copilot Chat generates summaries, pulls out key takeaways, and even drafts follow-up emails so your team stays on the same page without needing to review every transcript or thread.
• Transform Business Processes: With Copilot Studio and tools like Agent Builder, your organization can go beyond productivity. Design custom AI workflows, deploy agents, and automate business processes that reduce manual effort and cut operational costs.
• Built for the Enterprise: Unlike public AI chat platforms, Copilot Chat is built on Microsoft’s trusted security and compliance frameworks. Your organization’s data stays protected and private, with the added benefit of AI grounded in your internal knowledge base.

Have You Used Copilot Chat?

Here’s the kicker: If you're licensed with an Enterprise plan of Microsoft, it's already included for free! Manage Microsoft 365 Copilot Chat | Microsoft Learn

Copilot Chat is available at no additional cost for Entra account users with one of the following licenses:

• Microsoft 365 A1/A3/A5 (including MA3/MA5 for students, MA3/MA5 for faculty, and MA3/MA5 student-use benefit)
• Microsoft 365 Business Basic/Business Standard/Business Premium
• Microsoft 365 E3/E5
• Microsoft 365 F1/F3
• Microsoft Teams/Teams Enterprise/Teams Essentials/Teams Rooms
• Office 365 A1/A1 Plus/A3/A5
• Office 365 E1/E1 Plus/E3/E5
• Office 365 F3

Now is the time to elevate messaging and enablement around this powerful tool. With so much emphasis on AI transformation, Copilot Chat is one of the fastest ways to see real value across your workforce, from reducing administrative overhead to accelerating decision-making.

If your organization hasn’t explored Copilot Chat yet—or if your users don’t know it’s available—now is the time. Sign in and start using Copilot Chat today to discover how AI can improve the way your teams work.

Need help rolling it out, training users, or building custom experiences with Copilot Studio? Synergy Technical is here to guide you every step of the way. Contact us today!

Contact us today and we can enable your team to create AI-driven agents that automate tasks, answer questions, and enhance workflows using natural language or a visual interface with Microsoft Copilot Studio.